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What is a Closed Group Autoresponder?
Closed Group Autoresponder is a series of automated messages sent to a specific group of recipients within a contact list/segment. Closed Group Autoresponder is widely used in product or event promotion.Lets see how to set up a Closed Group Autoresponder and explore the different scenarios you may encounter while trying to create one.
Create Closed Group Autoresponder
To create a Closed Group Autoresponder:
- Go to the Automation tab --> Autoresponders.
- Click the Create Autoresponder button.
- In the Create Autoresponder page, select Closed Group Autoresponder.
- This will take you to the creation page where you need to enter the following information:
- Name - Give a name to the Autoresponder for future reference.
- Mailing List - Select the Mailing List that will receive emails triggered by the Autoresponder.
- Select Segment - Choose a specific segment from the drop-down menu.
- Click the Create button to proceed. This will take you to the next page to create messages for this Autoresponder.
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Create Messages for the Autoresponder
You can create a maximum of 50 messages starting with the first message followed by the follow-up messages.
To create a message for the Autoresponder,
- Click the Create Message button.
- Add the message content such as basic details, configure the content, and send the message for review.
- Once the first message is reviewed, you may either choose to Start Immediately or Schedule it at later time.
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Edit Autoresponder Message Content
You can edit Autoresponder message content by following the steps given below:
- Go to Autoresponders subtab, and click the Autoresponder to be edited.
- Now, go to the specific message and click the Edit link to make changes in the content.
- Click the Proceed button.
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Note : You can not edit content for an active Autoresponder. However, you can clone the Autoresponder content and edit it.
Disable Autoresponder
Disabling an Autoresponder will pause all the Autoresponder messages:
- Go to Autoresponders subtab, and click the Autoresponder to be disabled.
- Click the Disable button on the top of page.
- Click OK to confirm.
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Delete Autoresponder
You can delete an Autoresponder as follows :
- Go to the Autoresponders subtab, and click the appropriate Autoresponder.
- Click the Delete button on the top of Autoresponder.
- Click OK to confirm.
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