You can access your other Mail accounts which support POP Access in Zoho mail. You need to enable POP access and get the Incoming and Outgoing Server details of the mail account you are trying to set up, from your Mail service provider. Learn more.
You will have a separate tab created and each of the POP account will be a separate structure maintained under your Zoho Account. Zoho does not support unified Inbox.
The POP accounts added inside Zoho are maintained as separate accounts. You can access the different account by clicking the different tabs.
You can have separate settings for your POP account for the following parameters:
You can add it and maintain it as an individual account with specific settings for the account.
Learn more
You can choose your POP account as the default account.
You can change the preferred order of your POP Accounts by providing the order in the Mail Accounts page. Provide the number in sequence, for the Mail accounts you have added. The preference will be updated accordingly. Learn more
The POP Account fetch settings provide you an option to set the frequency at which you want to check your account. The time interval can be between 3 to 20 minutes.Learn more
If you have changed your POP account password, there will be an authentication failure, when Zoho Mail tries to access your account. Hence the mail account will be disabled.
You need to update the password in the Zoho Mail POP account settings to enable receiving email without any issues. If you Outgoing Server also uses authentication, then you need to update the password in the ‘Send Mail As’ section also, to enable sending email.Learn more.
If you have changed your POP account password, there will be an authentication failure, when Zoho Mail tries to access your account. Hence the mail account will be disabled.
You need to update the password in the Zoho Mail POP account settings to enable receiving email without any issues. If you Outgoing Server also uses authentication, then you need to update the password in the ‘Send Mail As’ section also, to enable sending email.Learn more.
Zoho Mail supports the standard ports 110, 995 for incoming servers and 25, 465, 587 for Outgoing ports. Currently we do not support other non-standard ports.
The POP Settings for a few online mail service providers are listed here. In case your email account details are not listed here, check with your account administrator.
For POP Accounts, mail fetch happens as per the settings for Mail Fetch Interval. You can increase the frequency at which your account is checked for new emails in the Mail Fetch Settings.Learn more
Currently Zoho supports only the configuration of accounts over POP protocol. We have IMAP client function in our road-map. However, we cannot commit on a time-frame on when it will be made available.
When you configure your Zoho account as IMAP in external clients, only the emails delivered to your Zoho account can be accessed via IMAP. The emails sent to your POP accounts cannot be fetched via IMAP.
If you have changed your POP account password, there will be an authentication failure, when you try to send an email via custom SMTP Server. You need to update the password in the ‘Send Mail As’ section also, to enable sending email. Learn more.
When we retrieve email from your account via POP, if the number of messages provided by your Server exceeds 50000, we stop fetching mails for the POP account. Hence your POP fetch would have been automatically disabled.
To start fetching emails again, change the POP setting to 'Delete Mails from Server when I fetch here'. Steps to change the settings:
Once you change the option, you will be able to receive emails without any issues. Please be aware that by selecting the option 'Delete mails from Server', the email may be removed from your Mail Server after POP retrieval, based on the POP behavior of your mail server.
When you send an email from your other account directly, some POP Servers provides the sent messages to its POP clients. Hence those messages appear in your Inbox. You can create a filter to move those emails to your 'Sent' folder. Steps to create Filter to move to Sent Items:
Once you have created the filter, with sender address as the specified email address will be moved to the Sent folder directly.
If you need all the emails from Gmail, you can make the Fetching optimal by changing the Fetch settings of your account as follows.
However, Gmail might lock your accounts POP download if it suspects unusual activity in your account.
Gmail does not support configuring the Gmail Account in multiple POP clients in normal mode. Hence if you have configured your account in multiple clients you need to switch to recent mode of Gmail POP.
If you need just the recent mails, you can switch to the recent mode POP fetching in Gmail, which allows the download of only the past 1 months email to the POP clients.
Gmail stops the POP download when the number of email in the POP queue reaches a particular limit. To continue download, you need to clear the already retrieved messages in the queue.
If you face any issues in your POP retrieval of email from Gmail, Gmail might have locked POP download for your account temporarily. You need to unlock it from the Google Apps Captcha link. https://www.google.com/a/<your domain>/UnlockCaptcha . Kindly get back to us in case your issue has not resolved even after following the steps mentioned below.
