Knowledge Base

Automation

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1. I wish to create a button/link inside the email template, which the customer will click, upon which he should receive another email. How do I do this?

2. I intend to run a 30 day campaigns for anyone signing up on my website. How do I configure it so that on a particular day after sign up a pre-defined email goes out through auto-responder?

3. I have created a calendar-based autoresponder with 6 emails. When I look at the autoresponder, it lists the emails in the order that I inputted them and not the chronological order in which I've asked them to be sent. Does this matter? Can I reorder the display of emails in the autoresponder so they are arranged chronologically?

4. I'm looking to track the traffic we get from an autoresponder campaign in Google Analytics. I've associated the Google account and I see the "Add Google Analytics to track URLs in your campaign" option when creating an email campaign; is there a similar option when creating an autoresponder campaign.

5. I have been collecting contacts with a signup form and have about 20 contacts registered there. I recently set up an autoresponder for this list (to send two days after the registration). Once I turn on the autoresponder, will my response email be sent to existing members of the list?

6. My Autoresponder has not been sent to my subscribers. Why?

7. Is there any limitation for the number of messages in an Autoresponder?

8. What are the different ways an Autoresponder can be stopped?

9. Can I change the schedule for an Autoresponder message?

10. What happens to my Autoresponders if my subscription gets downgraded?

11. Can I edit the workflow other users have created? Can I delete other user's workflow?

12. When does a workflow become inactive?

13. I am finishing setting up my first autoresponder, which includes several emails (to be sent x days after sign-up). I want to test the email to ensure the autoresponder works as anticipated as well as check the formatting and appearance. What is the best way to accomplish this testing?

14. Are there any limitations with what you can do with autoresponders and work flows when using segments rather than lists? And conversely, are there any limitations with what you can do with autoresponders and work flows when using lists rather than segments?

15. I want to send a Zoho Campaign to any new lead from Zoho CRM who signs up on our website. I want to create an Autoresponder in Campaigns that sends a specific Zoho Campaign to the lead immediately on sign up. Is this not possible since Campaigns requires a manual sync?

16. Once an Autoresponder has been created, can one edit the name or rename the Autoresponder?

17. I want to create a workflow to move contacts that open an email. How do I do that?

18. Is there a way to see which contacts clicked on a link in an autoresponder?

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