For Business Users
Contact Support:1 408-352-9170
1.How do I Purchase Zoho Docs?
To Purchase an account - Go to Zoho Docs http://www.zoho.com/docs.
- Click on the Upgrade link top of the page.
- Select the plan you want to purchase and choose your subscription mode.
- Click on Confirm to upgrade your account.
2. How do I upgrade my account?
To upgrade an account - Login to Zoho Docs http://www.zoho.com/docs.
- Click on the settings icon next to your username on the right hand side at the top of the page.
- From the drop down menu click on Subscriptions
- A page will appear showing the details of your current plan.
- Click on the Upgrade button.
- Select your plan and choose your subscription mode.
- Click on Confirm to upgrade your account.
3. How do I downgrade my account?
To downgrade an account - Login to Zoho Docs http://www.zoho.com/docs.
- Click on at the the settings icon next to your username at the top of the page.
- In the drop down menu click on Subscriptions
- A page will appear showing the details of your current plan.
- Click on Downgrade button available on the page.
- In the page displayed select the plan and click on the Confirm
button to change your plan.
4. How can I receive an invoice for the payment made?
For every purchase or renewal an auto invoice is generated and sent to primary contact via email. If you have missed the invoice, request one by sending email to
5. Is the payment automatically swiped for the period selected?
Yes, payment happens automatically at the selected subscription period. To stop the auto payment, you have to downgrade your service.
6. Where do I change credit card information?
- Login to Zoho Docs http://www.zoho.com/docs.
- Click on the settings icon next to your username on the top right hand side of the page
- In the drop down menu click on Subscriptions
- Your current plan details will be .
- Click on the Change credit card details button.
- A new page appears, enter your new credit card details and click on Confirm.
Note: we do not store your credit card details.
7. Do you store my credit card information?
No, we do not store your credit card details.
8. How do I view my account information?
- Login to our service Zoho Docs http://www.zoho.com/docs.
- Click on settings icon next to your username at the top of the page.
- In the drop down menu click on Subscriptions
- Your current plan with all the plan details such as subscribed storage space and number of users will be displayed.
